Saturday, March 3, 2007

Do not install the Apple WWAN Support 1.0 update

On February 19, my Mac started to prompt me to install the newly release WWAN support 1.0 update for OSX. Since the update referenced hardware I do not use, I dutifully ignored the request to apply it. Unfortunately, there was no way to select “permanently ignore”.

Yesterday, the inevitable happened. I accidentally clicked on Install and the update began. I let it run its course figuring that since the update didn’t apply to me, I could hardly expect it to cause any problems. I was wrong. Since the patch was applied, I have not been able to maintain an Airport connection on my Mac. I am able to establish one, and then it drops, inexplicably and unannounced. I have tried everything under the sun and have found that the only way to restore the network connection is to reboot my system.

I spent 45 minutes on the phone with Apple technical support this evening. While they did not confirm to me that there is a problem, the second-line technician did acknowledge that they are investigating a large number of similar reports.

My advice… do not install the WWAN Support 1.0 update.

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