2008.05.16

Marketing the spine

The book business has changed dramatically over the last few years. Stores that specialize in selling books and actually have intimate knowledge of the books they sell — and can order — are a dying breed. The big box stores have redefined how people buy books. More significantly, they have changed the way books are sold. This presents an interesting challenge to publishing companies and publicists.

In a recent conversation with Jason Wells, Director of Marketing and Publicity for Harry N. Abrams Inc., a book publishing company, I learned about some of the major challenges that have come up.  The challenges are rooted in the limited amount of ‘face time’ a book gets. Face time is when a book is featured prominently on a display table or book shelf with its cover facing out so the prospective buyer can see the book.

In the old model of book selling, books got face time in a store in order to help promote and sell good books, and face time was rotated for the benefit of the customer. In the new model of book selling, most books get face time because a publisher is paying a premium to the book store for the book to be displayed face out. This means that the books are being displayed for the benefit of the book store and a publisher that is fortunate enough to have the budget to pay for the ‘face out’ privilege.

Most books are never even seen, or they are seen ‘spine out’. Publishers and publicits are now forced to ‘market the spine’. Yes. That extremely narrow, sometimes tall, part of the book. If selling a book by its cover was hard, it seems that selling a book by its spine would be near impossible.

How much can be done with a book spine to attract attention among a sea of other book spines? Consider that there is no rhyme or reason to the colours, fonts and font attributes on a bookshelf of dozens of books. That is to say, using bright, rich or even dull colours for one particular book doesn’t necessarily help it stand out more than any other book using bright, rich or dull colours and a similar (or even different) font and font attribute combination.

This new challenge extends into many industries: technology, entertainment, services, etc… The window of opportunity to present a product or service as a Purple Cow among other products and services is getting smaller.

What makes this challenge more interesting is that there is no obvious solution. There is no way to truly model an idea and test it without taking a chance on a book and putting it on a bookstore shelf, spine out, and hoping for it to gain the attention of the right people — those that are going to spread the word about the book and even buy several copies as gifts.

Have do you market your spine?

2007.12.20

Open vs. closed system communities

Earlier today, Jeff Pulver asked the question “Where Have all the Comments Gone?” on his blog.

I tend to comment on blogs in waves. It really depends on my availability to not only read the post, but the time and attention to comment in a way that contributes to the conversation.

I prefer following blog communities over those in closed systems (read Facebook). To me, a blog is like a home; it’s where the content creator is inviting me as their personal guest. I don’t have to jump through hoops to participate. I can either go to their site (one click) or open my Google Reader and then follow the link to the post I want to comment on (if I want or have the time to comment). On the other hand, Facebook communities require an account, a profile, a friendship and/or a membership in a specific topical group. There are far too many procedures to join the conversation and then to return to participate. It’s far too impersonal and inconvenient.

I’ve been thinking a lot about Seth Godin‘s trackback-limited approach, particularly after Mitch Joel put some context to it in a recent episode of Six Pixels of Separation. Seth has disabled the comment feature on his blog, preferring to encourage trackbacks. The premise is that commenters should extend the conversation to their own blogs and connect everything through links (isn’t that what the Web’s about). That seems like a more natural way to grow the conversation and add voices to it — and everyone can do it, publicly, on their own terms.

Blogs have been around for many years and likely will for many years to come. In Internet terms, they’ve stuck. Facebook, like many other social network sites, will eventually be trumped by yet another bigger and better service that we will all flock to and build from zero, again.

So, Jeff… please keep your ‘home’ open and active. It’s a great hangout.

2007.11.23

If you’re thinking about using Adsense…

Seth Godin started a thread (see: Thanks) and Rob Safuto of Awakened Voice picked up on it (see: Losing Your Users). In summary, Seth points out that blog [and podcast] followers give their creators the gift of attention, and Rob follows that up with a thought that ad services are a specific and directed invitation for the audience to go away.

Basically, if you want to attract a following and you respect the people that give you their time, why would you push them out the door?

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