Sunday, November 4, 2007
iPhone delays could be about Rogers support
Try as I might, I have not been able to sync my Blackberry’s calendar with my computer for over a week. I’ve even wiped my Blackberry clean and started fresh.
Accepting defeat, I decided it was time to call Rogers Wireless for some help and just like it was seven and eight months ago (see here and here) Rogers is experiencing higher than normal call volumes. This time the wait is reportedly in excess of thirty-five minutes so customer service has actually continued its disintegration.
Perhaps the delay in bringing the iPhone to the Rogers network has to do with Apple’s concern about the inadequate customer service.
Photo: watz
