During a visit to the National Gallery of Canada, yesterday, we noticed some fancy, framed signs indicating that the parking garage elevator was out of service. It struck us as odd that there would be such an expensive looking sign out for what should be a very temporary problem.
This problem has apparently been amplified by the fact that, according to one National Gallery of Canada volunteer, the elevator has been out of service for many months (I believe the volunteer said three) bringing with it inconvenience and frustration for people who get around in wheelchairs. It turns out that the elevator has been out of service for repairs that are taking so long that the Gallery’s Plan Your Visit webpage includes a notice of Parking Garage Elevator Closure.
So, why is it that a public institution can get away with a huge maintenance and public service issue like an out of service elevator?
