Wednesday, August 16, 2006

Second time’s a charm on iTunes

Distribution, Technology

It took two support requests, and, wow!? iTunes emailed me back within an hour of my second support request regarding the ES2 page.? It seems that the problem had to do with the source of the ES2 RSS feed as generated by PodPress, a tool that creates my RSS feeds and provides a media player on my website.? Apparently there is a problem with the way that it handles RSS feeds for category-based Podcasts.? I won’t bore you with the details.

Anyway, this issue is under control now.? If only they could resubscribe everyone they kicked off when they fixed my last problem.

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