Violation of the site’s terms of use notwithstanding, a Brandon, Manitoba teen is facing several criminal charges for impersonating one of his teachers in Facebook. The charges relate to impersonation with criminal intent.
Let’s get a few things out of the way. I haven’t seen the Facebook profile in question, nor am I an expert in Canadian Law. Clearly, the student overstepped some serious bounds. After all, criminal charges don’t run out of your tap like water. There has to be some significant evidence to merit charges.
In preparing for an interview I did with Calgary’s AM770 CHQR this evening, I initially considered the following to be my key points:
- most (if not all) of what ends up on the web is indexed and cached for all to enjoy in perpetuity
- Facebook is famous for its overcomplicated process to remove profile data and related links
I was wrong.
There is a moral, ethical and legal component to this issue. And while parents bear a significant amount of the responsibility to educate their children on the use and abuse of the Internet, schools need to take a leadership role on access and education.
ACCESS
If the media is to be believed, schools have been increasing the amount of computer technology and Internet access available in the classroom over the last few years. In some cases, schools limit what students are able to access. That is to say, students can only access specific websites for specific purposes. Content can be regulated specifically (by website name) or dynamically (by filtering by embedded content). In other cases, schools explicitly allow access without control and then implicitly block access when sites or content become a problem. In other words, they set the ball rolling and then wash their hands of the problem. They take a “not in my house” approach after they’ve already made allowances “in their house”.
Having said that, most of what’s happening in Facebook is likely not happening on school computers during school hours. A growing number of children have unlimited, high speed Internet access in their homes. This leads me to my next point.
EDUCATION
I am confident that there is very little if any education on moral, ethical and legal concerns when using the Internet. While “we” may be putting a lot of energy into helping children identify some of the more tangible threats (stalking, sexual harassment, hate crimes, etc…), I don’t believe much is being done to help students understand Acceptable Use and Terms of Use agreements on sites like Facebook. A majority of people, students and adults alike, flock to the sites that are popular and blindly select any checkbox that is required of them in order to gain access to the site. I would argue that many school administrations don’t understand the Facebook Terms of Use. And yet, at least some schools have at one time allowed students to access these sites from school networks.
When I was in elementary school, library orientation was used to help us understand how to find information, how information was stored and related, how to synthesize the information and how to behave in the library. Elmer the Safety Elephant taught us seven safety rules including how to cross the road and who we could and couldn’t accept candy from. Both were integrated into our elementary school education.
Today’s children face more complex problems — and more of them. The problems are ethereal and obfuscated for corporate interests. We need to make sure students understand the moral, ethical and legal reasons for conducting themselves with respect for others. We’re not doing that.
The thirty-somethings that use the social web were raised in a true social ecosystem and (for the most part) have managed to port their social skills to the digital world in an effective and productive way. The digital natives are being raised in a digital social ecosystem where real-life interaction, and the appreciation of real people is limited or completely absent. It would seem it’s easier for them to not be affected by nefarious Internet-based activities.
What’s the solution to the problem?
I believe education and simplification are key to any solution. Since schools have taken it upon themselves to direct their students to the Internet to conduct research, they need to do more than just tell students how to do a Google search and then filter the results for their assignment. The schools need to educate students to understand the digital culture. And, it’s time for the corporate world, particularly the legal departments, to shorten and simplify their user agreements. It’s no longer appropriate to put the onus on your uninformed and/or confused users and wash your hands of any responsibility.

Good post Mark, but I would go further and say that in addition to the schools doing their part in educating kids about digital culture and safety, parents have to be involved. I know, easy to say, tough to do, for digital “immigrants” as opposed to the natives, but I believe it is just as crucial as the schools efforts in this regard.
Comment by John Meadows — May 6, 2008 @ 7:37 pm
Excellent post Mark! I’ve volunteered with the teacher-librarian at my son’s middle school to help educate parents about Facebook and other social networks. I believe parents who are educated about the online world will be more empowered and able to help understand what their kids are doing online so they can engage in more meaningful dialogue.
I’ve heard from teachers who purposely set up accounts on sites like Facebook and MySpace to prevent students from hijacking identities out of fear of something like the Manitoba example.
I’m not sure what’s happening in the rest of the country but media literacy is included in the Ontario curriculum starting at the elementary school level. As for what that means, I’m not entirely sure (and I have two kids in the system.)I suspect over time, media literacy programs will include more practical information for students.
However it takes a village and the onus should be on parents, schools and the rest of the community to educate and support our youth.
Your point about the corporate world needing to simplify their user agreements is valid and something that doesn’t seem to be discussed. Doing so would benefit all users not just the kids.
Comment by Eden Spodek — May 6, 2008 @ 8:10 pm
Great blog, Mark!
A lot of mind blowing, wonderful things can be discovered and shared but no one is watching the door on the way in or out. And you got it right – the solutions are as old as drawn breath. Education and good parenting are good starts.
Wow, I sound old.
I look forward to hearing this week’s Buffet.
Comment by Kneale Mann — May 7, 2008 @ 1:57 pm
Now, I have been using the net since 1986 (yes, eighty six..) and I guess while I may not be in my 30s I am pretty savvy about this stuff. Part of this involves educating kids and teachers, at all levels. This is just another form of media, just like pencils, printing presses and wax tablets. Oh and TVs and radios and…
I am, as far as I know, the only faculty member at our university that uses these tools and understands them. I am NOT the youngest faculty member by a long shot (ahh I remember the day when I was the young guy, but I digress…) I end up having to educate my colleagues about this stuff. Indeed, I will be giving a colloquium next year about using social media in and out of class. They just don’t get it. Now, I must say that there is a great resistance in academe to change. Well, not so much in the sciences, but in the humanities and social sciences for sure. There is great resistance to things like power point even. I have heard crazy statements by not too knowledgeable people like ‘the is the McDonaldsisation of knowledge’ i will say first off that I like McDonald’s just fine… But convincing people that have dogmatic reactions to change, umm can be like arguing about atheism with the Pope..
On parents. The parents must not be preached to. They must be told the good the bad and the ugly. There is bad stuff, but there is great stuff online too. When I hear a reporter call Windows Live Messenger a website or hear a supposed expert being interviewed on the tv saying that using these tools is always bad I lament for the parents that don’t know. OK, I usually yell at the radio, swear a bit, and turn it off…..
OK, I am ranting…
Comment by Dave Brodbeck — May 7, 2008 @ 8:56 pm