2010.01.05

CrushIt!, passion and the AE formula

If you’re not familiar with WineLibrary.tv, you need to know something. Gary Vaynerchuk is wildly passionate about what he does. I’m talking truly stratospheric passion. He’s harnessed that passion to his energy and drive to turn his family’s wine business from a $4 million to a $50 million dollar business. And, he continues to build that business everyday using social media as his main platform.

There’s no denying you need some form of passion to achieve any degree of success. In fact, I’d agree that passion serves as the foundation of success. It’s after this that Gary and I diverge in our thinking about the formula that’s led to his success as he describes in his easy-to-read and very insightful and entertaining book CrushIt!

Gary spends a lot of his time pushing the need to create lots of content. He notes that content is king in all forms: text due to it’s power when indexed by search engines, audio because almost anyone can speak without needing to be seen, video since it’s amazingly popular these days, and live streaming because it’s an oft overlooked way to engage with your audience. Gary suggests tools to use for each of these delivery mechanisms and then urges his reader to get out there and start producing content everyday.

I believe that content is one-third of an important equation for audience engagement, a dependency of media success. The other two-thirds are:

  • Context: the elements that determine the meaning of the content. Context can be the descriptions that support all forms of media, the ambient sound of an audio recording and the visuals that create the setting of the video. Without context, the content is just words that anyone can read.
  • Delivery: the way in which the message is delivered by the speaker or the media. Gary makes no apologies for his delivery which he describes the way most people describe a used car salesman. His style is certainly unconventional for the world of wine. Yet his delivery works because it’s a strong contribution to the equation, and while it may seem obnoxious to some, there is an authentic and relatable charm to Gary’s style.

There’s a catch to this equation; it’s not a sum of its elements. The audience engagement (AE) equation is a product of content (C), context (X) and delivery (D):

AE=CXD

If any of C, X or D have a zero value, then AE will be zero. Meaningful audience engagement depends on a positive value–even a decimal value–for each of the three elements.

“We” use this equation everyday without actually substituting the elements with numerical values. This is the equation that determines which actor made us connect with their character and the story, which news anchor we trust to tell us what’s going on in the world and which author writes the books we always want to read. And, for each of those scenarios, a casting director, producer or editor made a similar decision to select the best candidate for their needs.

It’s also the same equation that has made WineLibrary.tv a huge success, landing Gary lucrative speaking engagements, appearances on CNN and ABC news (among many others), the Ellen Degeneres Show and Late Night with Conan O’Brien, and countless appearances in newspapers and magazines.

CrushIt! is a great read. Gary did a fantastic job weaving his own personal story with the story of his family, WineLibrary.tv and how to cash in on your passion.

2010.01.04

Yes, and…

One of the challenges I have is finding enough time each day to read. This means that a book like Trust Agents, which would take the casual reader a couple of weeks to read, takes me about three months.

Chris Brogan and Julien Smith aren’t just two people capitalizing on the the trend of pumping out books on the social web and digital engagement. They’ve been living the principles behind their book since before Twitter. They’ve blogged, podcasted and presented  their ideas for years which has created a following large enough to have made Trust Agents a New York Times Bestseller in the first week following its release this past August.

To make their ideas accessible, Chris and Julien have broken up the concept of being a trust agent into six components:

  • Make Your Own Game
  • One of Us
  • Archimedes Principle
  • Agent Zero
  • Human Artist
  • Build an Army

They use stories to map out relationships between social media, real life and pop culture to add depth to their ideas. I particularly like the way they stretch your thinking at various points in the book rather than serve you the obvious.

Readers of Trust Agents who are new to world of social media and whohave picked up the most highly recommended of these books may think very little overall has actually happened since case studies like Dell Hell keep coming up. We really need a new batch of stories so we need more people sharing them — something Chris and Julien ask people to do by sending their trust agent stories to stories@trustagent.com.

My biggest takeaway from the book was being introduced to a basic theory of improvisational comedy: “Yes, and…”. I love this idea for three main reasons:

  • “Yes, and…” speaks to the importance of being curious, creative and adaptable, forcing us out of critical thinking and into creative thinking and collaboration.
  • “Yes, and…” reinforces the  idea that we need to look beyond our own domains of specialty/interest and spend more time studying what other people do and how they do it, then figure out how to make it our own.
  • “Yes, and…” abandons the word “but” which is routinely used and defended even thought it puts an exclusive spin on one end of a statement. “Yes, and…” recognizes both realities co-exist and then seeks to make progress.

This, of course, means that I have yet another book to read — Improv Wisdom by Patricia Ryan Madson. It looks like 2010 is going to be a read-y one for me.

And… while we’re on the subject of reading outside your domain of specialty for inspiration and ideas, I recommend the following books:

2007.01.01

Review of The Business Podcasting Bible

The Business Podcasting BibleAuthors: Paul Colligan and Alex Mandossian
Published: 2006 Morgan James Publishing
ISBN: 1933596376 Chapters.ca

While some may argue that Podcasting is still too young to merit a “business bible”, the ambitious early adopters have been known to help explain and define the marketplace so the timing of their books will always be in question. Of greater concern is the accuracy of the facts and the nature of the vision.

Paul and Alex definitely have a good view of the Podcast marketplace and they open The Business Podcasting Bible with a solid discussion on what defines Podcasting. From page one they challenge the reader to think holistically about any Podcasting strategy, business or otherwise. In fact, I feel that this book has the strongest philosophical discussion on Podcast production and consumption to date — almost to the point that I questioned if the book’s title was accurate.

The Bible is a great introduction to Podcast-based business and marketing strategies, and definitely inspires exploration and innovation. There is discussion on both direct and indirect models of monetization, and the authors set the stage for further analysis of the use of Podcasts to market organizations and thought leadership. I believe that the “Podosphere” is just too oversaturated to seduce the kinds of sponsorship and advertising dollars that the early adopters had envisioned.

The authors encourage the reader to question the various elements of the decision to Podcast. The most important of these questions is ‘why?’ and ‘when?’, and the book guides you through the thought process.

If I could change one thing about the book it would be to turn the sidepanel discussions (some of which carry on for several pages thus forcing the reader to backtrack) into full-page panels.

Paul and Alex are clearly knowledgeable and excited about the power and flexibility of Podcasting. More importantly, they are very honest about its shortcomings. It is this combination that makes the book a great resource for anyone considering using a Podcast as a business or marketing (business OR personal) tool.

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