A few weeks ago I registered for an account on the PodCamp Pittsburgh website. I may have been click-happy at the time and ended up registering myself. I looked for a way to unregister and when I couldn’t find one, I figured I could let it slide. Unfortunately, I won’t be able to make PC [...]
I have some juicy updates to my earlier post, The Westin Prince: A case study in incident management (or, mismanagement). A note was slipped under the door of my room. The letter is made out to “Dear Guest” and offers that they “take great pride in our hotel”. The next paragraph opens with “Please accept [...]
A few minutes before 10:00am today, there was a brief interruption in the power at the Westin Prince hotel as I sat in my room on the twelfth floor. The power-blip was followed by an audible clunk — possibly a backup generator kicking in. I really didn’t think much of it at the time as [...]
